BoxStuff

Creative Digital Marketing

ClubManager

ClubManager is a web application specifically designed to simplify managing the membership and operation of sailing clubs, yacht clubs and class associations.

Designed by an experienced team including sailors, club administrators and event organisers, ClubManager is easy to use and flexible enough to fit the way different clubs and classes operate.

Start using ClubManager today. All you need is a modern web browser and a broadband internet connection. No software downloads or configuration. The support team will help you with initial setup and importing your existing member, boats and related data.

The system includes the following ‘modules’:

Contacts/CRM

  • full records of all contacts, including members past and present, suppliers, customers, professional services etc
  • store multiple addresses, telephone numbers, emails and records of qualifications, skills and availability
  • facility to record and track history of all communications (phone, email, meetings etc)
  • tagging and list management
  • extensive search and filtering capabilities
  • importing and exporting by csv and vCard
  • secure data storage and backup

Mailings

  • integrated html email marketing facility
  • customisable templates
  • flexible mailing list management
  • delivery reports

Calendar

  • shared calendar for organising and promoting club activities
  • duty roster with automated reminders and notifications
  • publish calendars and duty rosters to club website
  • duty management tools can be integrated in to members area of clubs website
  • bookable events

Boats

  • full records of all boats associated with the club or organisation (e.g. kept on club mooring or in boat park, owned by members etc)
  • each boat can be linked with one of more contacts (e.g. owner, part-owner, skipper, crew)
  • store photos and all relevant details about a boat

Moorings

  • full records of all moorings, hard standing and storage spaces owned and/or managed by the club/organisation
  • allocate spaces to boat
  • issue renewal notices

Membership

  • records of all memberships, past and present
  • define multiple membership types (e.g. single, family, cadet, group etc)
  • details of all members on a membership
  • issue renewal notices
  • reporting and analysis for financial planning

Projects

  • project management tool with task lists and to do items assignable to admin users

Website Integration

  • easy integration with existing website with secure member login
  • authorised and logged in members can:
  • update own contact details
  • update own boat details
  • check status of membership, confirm renewals and pay bills
  • check duty rosters and confirm availability/request swaps
  • view member list and send private messages

Invoicing

  • sales ledger for managing the invoicing of all memberships, mooring allocations and ad hoc items
  • VAT accounting if required
  • invoices, credit notes, statements and automated reminders by email
  • track payment status and record payments
  • optional integration with 3rd party accounts packages

Multi User System

  • create multiple user accounts
  • access from any web enabled device (desktop, laptop, tablet, smartphone)

ClubManager is designed for teams – everything you do is logged with time and user, which makes it easy to track what’s going on in your business. It also lets you share information between your staff, improving internal knowledge of your customers, suppliers and products

Additional modules available:

DME (Digital Media Exchange)

  • A Virtual Press Office and Digital Media Library for storing and distributing photos, videos, audios files and text documents

Website CMS

  • a best in class Content Management Solution making it easy to keep your website up to date

Integrated Webmail

  • each admin user can access their email account and store sent and received emails with contacts and projects

The solution is entirely web based and requires no software installation (other than a modern web browser). The service can be accessed from any device with a modern web browser and a good internet connection. Access is controlled by username and password and all activity is recorded.

Databases are backed up daily, weekly and monthly.